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Version: 0.0.2 | Published: 24 Nov 2023 | Updated: 547 days ago
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111 CALLS BY BOROUGH

Dataset

Summary

DOI Name:
Not Available

Documentation

Description:
The 111 Dataset refers to a collection of data related to the 111 service, which is a non-emergency medical helpline available in certain countries. This dataset captures information about calls received, triage assessments, and advice given to callers who seek medical assistance or guidance for non-life-threatening health concerns. The 111 Dataset typically includes data on variables such as call details (date, time, duration), caller demographics (age, gender), presenting symptoms or health concerns, triage category, advice provided (self-care instructions, referral to healthcare services), follow-up actions, and outcomes of the call (e.g., resolution, further medical attention required). The dataset serves several purposes. It provides valuable insights into the utilization and effectiveness of the 111 service, allowing healthcare administrators, policymakers, and researchers to monitor and evaluate the performance of the helpline in providing appropriate and timely healthcare advice to callers. The 111 Dataset enables the evaluation of triage assessments and the identification of factors associated with appropriate advice and guidance. It supports quality improvement efforts by identifying areas for enhanced training, decision support tools, and service optimization to ensure callers receive the most appropriate and timely care. Healthcare providers and call center operators can leverage the dataset to assess the effectiveness of their call handling processes, monitor service quality, and identify opportunities for improvement in triage protocols and decision-making. The data can inform the development of evidence-based guidelines and protocols for non-emergency medical helplines. Researchers can utilize the 111 Dataset to study patterns of health concerns, analyze the effectiveness of triage assessments, and evaluate the outcomes of the advice provided. This data contributes to evidence-based research on telemedicine services, healthcare access, and the impact of non-emergency helplines on healthcare utilization and outcomes. It's important to note that access to the 111 Dataset and the specific data elements it contains may be subject to privacy regulations and governance frameworks to protect caller confidentiality and ensure data security. Compliance with data protection standards and ethical considerations should be ensured when accessing and using the dataset. For more detailed information about the dataset, including its availability, specific variables, and usage guidelines, it is recommended to consult the relevant healthcare authorities or organizations responsible for managing and maintaining the 111 Dataset in the specific country or region of interest.
Is Part Of:
URGENT EMERGENCY CARE

Coverage

Spatial:
NHS Brent CCG; NHS Central London CCG; NHS Ealing CCG; NHS Hammersmith &Fulham CCG; NHS Harrow CCG; NHS Hillingdon CCG; NHS Hounslow CCG; NHS West London CCG
Typical Age Range:
0-150
Follow Up:
> 10 YEARS
Physical Sample Availability:
NOT AVAILABLE

Provenance

Origin

Purposes:
  • ADMINISTRATIVE
  • CARE
  • OTHER
Sources:
OTHER
Collection Situations:
OTHER

Temporal

Accrual Periodicity:
OTHER
Time Lag:
OTHER

Accessibility

Access

Jurisdictions:
GB
Data Controller:
Joint data controller model across North West London
Data Processor:
NHS BRENT CCG

Usage

Data Use Limitations:
NO RESTRICTION
Data Use Requirements:
  • COLLABORATION REQUIRED
  • GEOGRAPHICAL RESTRICTIONS
  • PROJECT SPECIFIC RESTRICTIONS
  • USER SPECIFIC RESTRICTION
Resource Creators:
  • NHS NWL ICS
  • Discover-NOW

Format and Standards

Vocabulary Encoding Schemes:
OTHER
Conforms To:
OTHER
Languages:
en
Formats:
OTHER